Telephone sales skills are critical to anyone in telemarketing, inside sales, outside sales, collections, and even customer service. And when it comes to telephone sales skills, George Walther wrote the book on the subject (Phone Power, Putnam Books). Get ready for a content-loaded training video that will give you specific telephone sales skills for immediately improving your results. You’ll learn ideas on how to communicate with clarity, connect with hard-to-reach people, eliminate phone tag, create higher customer loyalty, use voice mail more effectively, and more. You’ll learn and quickly benefit from these proven, practical ideas for taking your telephone sales skills to the next level.

George Walther is an internationally acclaimed expert in the area of telephone sales skills. He’s energetic, witty, organized, and delivers solid content. As a full-time professional speaker since 1980, George Walther holds the National Speakers Association’s Certified Speaking Professional designation, and has also been inducted into the Speaker Hall of Fame. He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. In addition to telephone sales skills, George Walther offers communication skills training, and sales training for customer retention.

Prospecting skills and telephone sales skills are critical to the success of many sales professionals. Those who’s principle activity is appointment setting or selling a product or service via the phone can greatly benefit from learning new prospecting strategies, and telephone sales skills. Prospecting is a critical activity that typically leads to more sales, yet most salespeople dislike it. In this fast-paced, entertaining session, Warren Greshes presents a proven system that takes the guesswork out of prospecting skills and telemarketing. He will show you how to stay consistently motivated, overcome call reluctance, develop a powerful script for setting appointments, keep track of your activity, lower sales resistance, handle the most common objections with ease, and actually enjoy the entire process. If you know you need to do more prospecting, but can’t get yourself motivated on a consistent basis, this program will give you the telephone sales skills and inspiration you need.

Warren Greshes started as a salesman in New York City’s Garment District, and quickly became a National Sales Manager at the age of twenty-four. By twenty-seven, he was running the entire company. In 1984 Warren moved on to become head of Sales & Marketing for a New York City consulting firm and in two years tripled the company’s sales. In 1986, Warren started his own company, and since then has traveled the world delivering prospecting skills, telephone sales skills, and goal setting techniques to corporations and associations both large and small. Having been inducted into the Speakers Hall of Fame, Warren Greshes is one of America’s most talented sales trainers and motivators.