What makes a successful salesperson? I’ve often asked that question at seminars, and the answers have been all over the ball park. “You’ve got to have the right product,” some say. It helps. But we’ve all known salespeople who went broke trying to move superb products and others who could make fortunes selling ice cream on an iceberg. A really good salesperson can rack up more sales with a mediocre product than a mediocre salesperson can make with the greatest product in … [Read more...]
Closing Through the Buyer’s Eyes
Several years ago, I attended a banquet for top salespeople. Before I gave my talk, the speaker introduced someone in the audience and said, "This man earned twice the national average in sales last year ..." The speaker's manner suggested that it was quite an achievement. But, it has been done by many, so everyone craned their necks and looked at the man in puzzlement. "... and he's totally blind." There was a burst of applause. When that finally quieted, the speaker said, "I'm sure … [Read more...]
Street Smart Selling and Marketing – Sales Training Video
Sales and marketing training is essential for any business, small or large. No matter what your industry is, sales and marketing training can give you the competitive edge. In this fast-paced, entertaining, and idea-loaded program, you'll learn dozens of innovative tactics for selling and marketing your products and services more effectively than ever before. You'll hear clever stories loaded with insights, ideas, and humor. And finally you'll be reminded of some of the most important sales … [Read more...]
Make My Life Easier – Sales Training Philosophy Training Video
Expert speaker Warren Greshes is right on target in this motivational business training video geared towards boosting customer satisfaction. In it, he shares the importance of delivering extraordinary quality, service, convenience, and value, no matter what industry you are in. With the ability to buy almost anything online, the day of the mediocre salesperson is dead. The 21st century customer is more demanding than ever and will only deal with people who are ready, willing, and able to add … [Read more...]
It’s Easy to Earn Money
There is a very real possibility that everything you and I have been taught about how to earn money is so far from the truth that it's almost comical. Earning money has nothing to do with age, formal education, gender or geography. It has nothing to do with past experience or your formal years of education or your level of intellect. Check it out… there are individuals who are functionally illiterate who have become multi-millionaires, while there are others who are absolutely brilliant and … [Read more...]
212° of Service
An excerpt from 212° Service by Mac Anderson It's like the chicken or the egg question... Who comes first if you want to achieve business success - your customers or your employees? Herb Kelleher, one of the founders and former CEO of Southwest Airlines - an industry leader in customer service, sheds some light on the answer: "I always felt that our people came first. Some of the business schools regarded that as a conundrum. They would say: Which comes first, your people, … [Read more...]
How to Have A Terrific Day – Motivational Positive Thinking Video
In this fast-paced positive attitude training video, top motivational speaker Ed Foreman recommends a series of easy to implement strategies for overcoming the daily bombardment of negativity surrounding us. You'll learn the basic habit patterns of winners, techniques for overcoming worry, how to help others to have a more positive attitude, and dozens of ideas to make sure that every day is a terrific day. Whether you are in sales, service, management, or any other capacity in business, … [Read more...]
Beyond Excellence – Leadership, Service, Team Building, Management Training Video
The fast-paced team building and leadership training program is filled with advice on how to become an extraordinary person in business, and in life. Using real world examples, dozens of interesting slides, and powerful true stories, Robert Stevenson delivers a high-energy leadership training program that can help anyone to achieve higher levels of excellence. He covers a broad spectrum of ideas, including team building, leadership training, management training, team skills, accountability, … [Read more...]
Defining Qualities of a 360º Leader
Dr. John C. Maxwell Adaptability – Quickly adjusts to change. Leaders in the middle may not be the first to know, but they are often the ones in charge of implementation. Adaptable managers in the middle are willing to embrace a change operationally even if they are not yet ready to do so emotionally. Discernment – Understands the real issues. Good leaders cut through the clutter to see the real issues. A smart person believes only half of what he hears, but a truly smart person … [Read more...]
Four Strategies for a New Business
There are four strategies you can use to find a new product or service to start or build your own business. LOOK IN YOUR OWN FIELD The first strategy is to find a new product or service in your own field or skills. You may have a million dollar idea in your own mind. Many people have had the experience of having an idea for a product or service nag at them over and over again, and you keep pushing it away or ignoring it. They say the average person has four ideas each year driving to and … [Read more...]
What Do They Want, How? – Sales and Customer Service Training Video
Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the same. The fact is, everybody has a unique way in which they like to be treated, and Dr. Nate Booth shows you how to uncover what's most important to each individual you deal with. In this basic and profound program, you'll learn the importance of discovering what people want, and exactly how they … [Read more...]
