Customers Expect More

What makes a successful salesperson? I’ve often asked that question at seminars, and the answers have been all over the ball park. “You’ve got to have the right product,” some say. It helps. But we’ve all known salespeople who went broke trying to move superb products and others who could make fortunes selling ice cream on an iceberg. A really good salesperson can rack up more sales with a mediocre product than a mediocre salesperson can make with the greatest product in … [Read more...]

High Performance Selling – Motivational Sales Training Video

This fast-paced sales training video is full of sales skills and customer loyalty ideas. Many salespeople spend the majority of their time seeking new customers, while true sales professionals enjoy steady business from long-term clients. In part one of this power-packed seminar, you'll learn how to advance your customers up the "customer loyalty ladder" to higher levels of repeat business and more referrals than ever. In part two, you'll gain valuable sales training insights into Needs Analysis … [Read more...]

Creating Customers For Life – Sales Training Customer Retention Video

Customer retention is critical for most businesses. Experts have proven that it costs a whole lot more to attract a new customer than it does to keep an existing one. Yet many companies do not have a specific customer retention plan in place. In this exciting and idea loaded sales training video, you'll discover powerful customer retention strategies for immediately boosting sales. Highly acclaimed speaker Michael Wickett delivers practical and unique ideas for connecting with customers at a … [Read more...]

Relationship Skills Business Etiquette Training Video

Effective communication skills and people skills are essential in business. In today's highly competitive world, you need to connect with your customers and prospects better than your competitors do, and little things can have a big impact. Using effective communication skills and people skills can make the difference between mediocrity and excellence. In this high-energy program on effective people skills, you'll discover practical techniques and easy to implement strategies for bettering … [Read more...]

What Do They Want, How? – Sales and Customer Service Training Video

Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the same. The fact is, everybody has a unique way in which they like to be treated, and Dr. Nate Booth shows you how to uncover what's most important to each individual you deal with. In this basic and profound program, you'll learn the importance of discovering what people want, and exactly how they … [Read more...]