This entertaining sales and customer service training video is loaded with time-proven sales skills and practical ideas for increasing customer satisfaction. Sales training and customer service training are two of the most important areas for any business to focus on. Being extraordinary is no longer optional, it is a “must” in order to make it in today’s competitive world. This unique program was developed when a typical taxi ride from the airport to a hotel turns out to be everything but ordinary. Award-winning speaker and sales training expert Joel Weldon crosses paths with an amazing man who redefines what it means to sell and deliver superior customer service. Buckle your seat belt and get ready for a fascinating journey, as Joel Weldon helps you relive the adventures of Willie, and the amazing difference that anyone can make, when they have passion for their work, and pride in everything they do. Blending real life stories, inspiration, unique humor, and sales skills, Joel Weldon reveals a higher standard for selling and serving in today’s competitive marketplace.

As one of the most highly respected sales training and customer service training speakers in North America for more than 30 years, Joel Weldon has been an “Idea Consultant” to many of the world’s leading organizations. He’s been inducted into the National Speakers Hall of Fame, and has received the highest honor in his profession, the Golden Gavel, for his profound impact on corporate America. Joel Weldon is passionate, enthusiastic, insightful, and humorous, as he shares important sales skills and customer service ideas that can really make a difference.