Communication skills training is extremely important for people in sales, management, customer service, public speaking, or any position dealing with people. In this powerful communication skills training video, expert George Walther shares the knowledge, skills, and insights necessary to take your communication skills to the next level. You’ll learn specific ideas on how to be more positive, more persuasive, improve your first impression, improve teamwork, and use positive language to serve at a higher level. Whether routinely communicating with co-workers or clients, or defusing hostile customers, or seeking to build sales cooperation, or simply aiming to project a more positive image for your organization, you’ll see results fast with this content-loaded communication skills training video.

George Walther is an internationally acclaimed expert in the area of communication skills training. His energetic style captivates, motivates and teaches people how to be more effective in business and in life. As a full-time professional business speaker since 1980, George Walther holds the National Speakers Association’s Certified Speaking Professional designation, and has also been inducted into the Speaker Hall of Fame. He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. In addition to his communication skills training, George Walther is an expert in telephone sales techniques.

Effective communication skills and people skills are essential in business. In today’s highly competitive world, you need to connect with your customers and prospects better than your competitors do, and little things can have a big impact. Using effective communication skills and people skills can make the difference between mediocrity and excellence.

In this high-energy program on effective people skills, you’ll discover practical techniques and easy to implement strategies for bettering your communication skills in all of the critical areas. Shawna Schuh covers voice mail, e-mail, thank you notes, face-to-face communications and a number of other subtopics, all related to creating happier, healthier interactions. You’ll be more equipped than ever to build and maintain long-term relationships in your personal and your professional life.

Shawna Schuh is a captivating motivational speaker who teaches effective communication skills, people skills, and customer retention. She has over two decades of experience in communication, motivation, sales and finesse. Shawna Schuh is the author of numerous books and articles on effective communication skills, including 51 Ways to Pick Up Your Get Up and Go, and How to Nail Voice Mail. As a highly effective communication skills trainer, she is in demand across North America, and boasts an impressive list of clients including Farmers Insurance, Nordstrom’s, and Nike. Shawna Schuh’s style is consistently described as entertaining, content-filled, and down-to-earth. Watch the full version of Profit Producing People Skills!